1. What sizes do your gowns come in?
We offer a wide range of sizes from XS to XXL. Each product page includes a detailed size guide to help you find your perfect fit.
2. How long does shipping take?
Once you place your order, please allow 1–2 business days for processing. After that, your gown will be shipped and typically arrives within 5–7 business days.
So in total, your order will usually reach your doorstep in 6 to 9 business days.
We always strive to deliver your piece of elegance as swiftly and safely as possible.
3. Do you offer international shipping?
Currently, we only ship within the United States. We’re working on expanding to more locations soon!
4. Can I return or exchange an item?
Yes. We accept returns within 14 days of delivery for unworn, unwashed gowns with tags attached. Exchanges must be done by returning the item and placing a new order. See our Return & Refund Policy for details.
5. How do I track my order?
Once your order ships, you will receive an email with a tracking number and link to track your package.
6. What payment methods do you accept?
At the moment, we accept PayPal as our secure payment method. It ensures fast, reliable, and protected checkout for all our customers.
As we grow, we plan to add more payment options in the near future. Once new methods are available, we’ll update this section right away.
7. Do you offer custom tailoring or alterations?
No, we do not currently offer custom sizing or tailoring services. However, our designs are made to fit true to size based on our sizing chart.
8. What should I do if I receive a damaged or incorrect item?
Please contact us within 24 hours of delivery with your order number and photos of the item. We’ll make it right as quickly as possible.
9. Can I cancel or change my order?
We process orders quickly, but if you need to make a change or cancel, contact us at support@sachinbabi.shop immediately. If your order hasn’t shipped yet, we’ll do our best to assist you.
10. How can I contact customer service?
Email: support@sachinbabi.shop
Phone: +1 (833) 707-6611
Address: 450 Fashion Ave # 2309, New York, NY 10123, United States